Meenakshi Balasubramanian

Cell#: (847)-766-5286

meenakshib89@gmail.com

 

  PROFESSIONAL Summary:

 

·               Over 11 Years of IT experience in Analysis, Design, Development, Testing, Documentation, Implementation, Customization, Integration, Production Support of Oracle Applications Ebusiness Suite.

·               Extensive Experience in working with business teams , gathering business requirements and translating them into technical solutions.

·               Extensive experience in Oracle Application (11i and R12) –TCA, Install Base, Service contracts, Order Management, Accounts Receivables, Oracle Lease and Finance Management, AOL SYSADMIN, Depot Repair, Service Requests, SQL Performance Tuning. Proficient programming experience in SQL, PL/SQL, SQL*Loader, Oracle Developer suite 9i/10g, Discoverer Reports.

·               Trained in Workflows, OAF, Java.

·               Involved in User Requirement study, Analysis, Design, documentation and interacted with the end users to gather requirements and functional specifications.

·               Knowledge of  Kintana , AIM methodology , TOAD , HP QC, JIRA , Helpzilla, PVCS.

·               Confident, self-motivated, process oriented IT professional with strong People Management,  Problem Solving, Communication & Presentation Skills.

·               Well rounded experience in various roles like Team Leader(with teams across geographic locations), Lead Analyst, Subject Matter Expert , Solution Architect, Technical Support Analyst, individual contributor.

·               Active involvement in organizational management activities like resource hiring and allocation and mentoring.

·               Immense ability to contribute Individually, work well in Teams and foster team work

·               Excellent Academic and Professional Credentials with Consistent and Proven Performance Track Record

 

 

achiEvements and highlights:

 

·               Oracle Certified Expert – R12 Ebusiness Suite Essentials

·               Oracle Certified Expert  -  PL/SQL Fundamentals

·               Oracle Unified Methodology – Level 2

·               Advanced Diploma in Software Engineering (ADSE) - APTECH Ltd, India

·               Conducted training on CRM Foundation module, Service Contracts, Service Requests, TCA.

·               Awarded “Best Consultant” for the professional and technical expertise as an Oracle Consultant .

·               Awarded the BRAVO award for outstanding performance in 2007.

·               Awarded “Best Consultant” in 2013

·               Awarded BRAVO award for outstanding performance in 2014 for Customer Satisfaction and leading a team for a complex project to successful go-live.

 

PROFESSIONAL EXPERIENCE:

 

Employer: Oracle India Pvt Ltd

Client: Cisco Capital

Role : Project Lead

Duration: Aug 2014 – April 2015                                                            Location: Bangalore , India         

       

Project Brief: Cisco Capital Project Connect is a multi-phase cross functional initiative focused on delivering consistent global end-to-end (from Sales to End-of-Lease Mgmt) equipment leasing and financing policies, processes and business capabilities enabling Capital Capital’s projected long term growth and to provide Cisco corporate with a competitive market advantage. 

 

Responsibilities:

·               Provided leadership to team members through direction, guidance, mentoring and coaching

·               Facilitate project meetings & tracking projects closely to successful delivery, responsible for tracking the progress , ensuring the deadlines are met

·               Single point of contact for the customer and interacted with the customer on a daily basis , gathering requirements , analyzing them , resource allocation

·               Proactively prepared operation and process documents for the benefit of the team members

·               Coordinated with the team members through the technical development , clarifications , migration and support phase to ensure quality deliverables.

·               Monitoring Project Status and Prepare status report for client management detailing open action items, and deliverables

·               Define roles and responsibilities for each project release

·               Served as SPOC for coordination and interacted with the customer on a daily basis , gathering requirements , analyzing them , resource allocation

·               Proactively resolve the migration issues by interacting with the various teams involved and following up on them.

·               Primary reviewer of all the technical , testing and migration documents.

·               Streamlined and incorporated processes right from the design to testing and implementation stages.

 

 

Employer: Oracle India Pvt Ltd

Client: VMWare

Role : Team Lead  / Lead Analyst

Duration: Jul 2013- Aug 2014                                                    Location: Bangalore, India           

 

VMware (NYSE: VMW), the global leader in virtualization and cloud infrastructure, delivers customer-proven solutions that significantly reduce IT complexity and enable more flexible, agile service delivery. VMware accelerates an organization’s transition to cloud computing, while preserving existing IT investments and enabling more efficient, agile service delivery without compromising control. With more than 250,000 customers and 25,000 partners, VMware helps organizations of all sizes lower costs, preserve freedom of choice and energize business through IT while saving energy—financial, human and the Earth’s.

 

Responsibilities:

·               Working on Technical documentation MD070, Unit Testing, Migration scripts MD120 for the RICE Components and Involved in the Design Discussions, BRD and FRD Preparation.

·               Testing and Code review.

·               Fixing the issues raised by business users, which includes Oracle applications setups, solving problem and handling tickets

·               Work Prioritization and distribution within the team, Remedy Management, User Training, Production support for the Oracle application.

·               Providing support for resolving the various implementation and deployment issues. Understanding the High level functional design and preparing the low level technical design for module to be developed

·               Understanding the Implementation, customization and consolidation of requirements, and providing solutions for the issues raised by business users, which includes Oracle applications setups, solving problem and handling tickets (oracle 11i, Forms/Reports, Toad, PL/SQL, Oracle 9i/10i/11g, Perforce, PPM)

·               Involved in interaction with the client to identify the functional gaps, and the constraints that might arise after this uplift.

·               Involved in the requirement study, design and development.

·               Technical support for production cut over.

·               Support the QA team for any issues in the Deliverables application

 

 

Employer: Oracle India Pvt Ltd

Client: Timex

Role : Senior Consultant

Duration: Nov 2011 – July 2013                                                      Location: Bangalore, India           

 

Project Brief: This was a support project and it involved a lot of modules like GL, Payables ,Inventory and also custom form development

 

Payless-projects team consists of individual development projects in mainframe within CBI.

 

Responsibilities:

•                                                                                                                                                                                                                                                                                      SPOC for the client , involved in issue resolution on a daily basis.
•                                                                                                                                                                                                                                                                                      Successfully reduced the bug count number by 50% by resolving them.
•                                                                                                                                                                                                                                                                                      Effectively updated the client on the status reports of the issues and was involved in testing of the issues.
•                                                                                                                                                                                                                                                                                      Performed Business Analysis, requirements gathering, development,testing for a new development involving a form to return WIP OSP item components.
•                                                                                                                                                                                                                                                                                      Trained the client on the form usage .

 

 

Employer: Oracle India Pvt Ltd.

Client: Ingersollrand

Role : Senior Consultant

Duration: July 2010- Oct 2011                                                             Location: Bangalore, India           

 

Project Brief: Implementation project that involved Conversions , extensions on Service Request , Service Contract and Install Base modules

 

Responsibilities:

·               Individual contributor, developed an extension for Automatic Service Request Creation.

·               Contributed to requirement analysis , technical solutioning, testing and implementation of the extension.

·               Interacted closely with the functional consultants and verified the setups required.

·               Created and monitored an Oracle SR with regard to the clarification on the Service Request Creation API.

·               Appreciated by the client for developing the only 100% bug free extension.

 

 

Employer: Oracle India Pvt Ltd.

Client: Advanced Drainage System

Role : Staff Consultant

Duration: Jan 2010- July 2010                                                    Location: Bangalore, India           

 

 

Responsibilities:

•                                                                                                                                                                                                                                                                                      Interacted with the client on a daily basis to update the statuses on the various issues
•                                                                                                                                                                                                                                                                                      Provided fast and effective solutions and fixes for the issues that were created.
•                                                                                                                                                                                                                                                                                      Performed the testing along side the client and ensured good quality on the fixes.

 

Employer: Oracle India Pvt Ltd

Client: VMWare

Role : Team Lead / Consultant

Duration: Nov 2008 – Oct 2009                           Location: Bangalore, India

 

Responsibilities:

·               SPOC for the client , managed a support team and worked as a coordinator.

·               Provided status reports and updated the client.

·               Interacted with the DBA team for various issues reported and worked together in resolving them.

·               Trained the client onsite team on service contracts, Install base modules.

·               Work Allocation, Tracking and Delivery of resolutions to bugs.

 

 

Employer: Oracle India Pvt Ltd.

Client: Sun Microsystems

Role: Staff Consultant

Duration: June 2007 – Nov 2008                           Location: Bangalore, India

 

Responsibilities:

·               Worked extensively on Customer Conversion.

·               Involved right from requirement analysis , development , testing.

·               Proactively performed the error analysis after every dry run of the conversion and informed the relevant teams and helped in reducing the error count.

·               Worked onsite for a short period for this as per the customer request.

·               Client Coordination

 

Employer: Oracle India Pvt Ltd

Client: Zebra Technologies , Canon , SATO - DBI

Role: Developer

Duration: May 2005 – May 2007                               Location: Bangalore, India 

 

Responsibilities:

·               Worked on various custom form developments for Depot Repair and Service Requests Module

·               Worked on Daily Business Intelligence module for testing various reports , global parameters setups.

·               Communicated to the client through daily calls for status update and clarifications

·               Prepared documentation for Technical solutions and Testing using AIM methodology.

 

 

TECHNICAL CREDENTIALS:

 

Project Management : Requirement Analysis, Estimation, System Integration test Planning                

Strategy, Resource Planning, Test Management, People Management, Development.

Languages  : PL SQL , JAVA (Trained)
Databases  : Oracle

Operating Systems     : WINDOWS

Other  : Microsoft Office Suite

 

ACADEMIC CREDENTIALS:

 

Anna University, Chennai - India                                           University of Madras, Chennai - India

Master of Computer Applications – M.C.A                                         Bachelor of Science Computers – B.Sc.

 

VISA STATUS:

 

Currently on L2 – EAD received .